UX & UI
SNAPSCAN
Introduction As per my understanding of the research, older individuals may not possess extensive technological knowledge and may feel hesitant to engage with the latest digital advancements due to a lack of comprehension. This apprehension could cause them to avoid technology altogether. To address this, it is essential to ensure that the principles of accessibility and usability heuristics are integrated into the design of SnapScan. This approach will not only cater to the needs of the elderly but also make the platform more inclusive for individuals with disabilities. The aim of this initiative is to develop a more user-centric app that is accessible to individuals with hearing and/or sight impairments. The objective is to make SnapScan more accommodating to the older community, as they can reap numerous benefits from using the platform, including the convenience of paying bills from the comfort of their homes. This approach eliminates the inconvenience of commuting, queuing, carrying multiple cards, and other such challenges. By incorporating these design considerations, SnapScan can foster a more inclusive and empowering user experience.
Download PDF